Contact information
At MoonaBaby, we're always here to support you and your family. Whether you have a question about your order, our products, or need help setting up your monitor — reach out anytime. We're happy to help.
🌙 Fastest Ways to Reach Us
- Telegram: @moonababycambodia — fastest response
- Phone / Telegram: +855 15 524 565
- Email: support@moonababy.com — reply within 24 hours (Mon–Sat)
🕒 Operating Hours
Monday – Saturday: 9:00 AM – 6:00 PM
Sunday: Closed
Messages sent outside these hours are answered the next working day.
💬 What We Can Help With
- Order tracking and delivery updates
- Product questions and recommendations
- Monitor setup and WiFi troubleshooting — most connection issues are solved in minutes over Telegram
- Returns, refunds, and warranty claims
- General support
📱 Follow Us
- Facebook: facebook.com/moonababycambodia
- Instagram: @moonababycambodia
- TikTok: @moonababycambodia
📍 Our Location
Phnom Penh, Cambodia — delivering nationwide.
📋 Helpful Links
You might find your answer even faster here:
- Shipping Policy — delivery times and fees
- Return & Refund Policy — returns, refunds, and our 12-month warranty
- Terms of Service
- Privacy Policy
At MoonaBaby, we're committed to a smooth, caring, and trustworthy experience for every parent and baby. Your trust means everything to us — and we're always ready to help. 🌙