Telegram — message us at @moonababycambodia and we usually reply within an hour during the day. For anything detailed, like order issues or product questions, email works best: hello@moonababy.com.

Yes! If you prefer ordering by chat instead of the website, message us on Telegram — we'll confirm your item, delivery address and payment, and arrange everything from there. Many of our customers find this easier, and we're happy to help either way.

We're currently an online-only store, which helps us keep prices fair. We deliver across Cambodia — Phnom Penh orders typically arrive within 1–2 days. If you'd like to see product photos or videos before ordering, just ask us on Telegram.

Absolutely, that's what we're here for. Send us the product you're interested in and your questions — whether it's about features, safety certifications or whether it suits your baby's age — and we'll give you an honest answer, even if that means recommending you wait or choose differently.